• Rizwan Khan

Digital Transformation in 2022 and beyond.

Updated: Nov 24



Digitalization is the adaptation of processes and tools to support digital operations. Digital Transformation (DX) is a necessity in the current era of fast change. There are four key areas where Digital Transformation (DX) can provide an immense advantage to any organization, including:

  1. Employee’s empowerment

  2. Customer engagement

  3. Operations optimization

  4. Product transformation

The impact of the COVID-19 pandemic has put massive stress on organizations to apply digitalization in every aspect of the business to improve customer engagement, bring faster employee innovation, increase productivity, and extract more insights from business data.

According to a recent Gartner report, the top three DX goals for companies around the world are:

  1. Automation of business processes

  2. Migration of applications to the cloud

  3. Transforming legacy systems to new-age technologies

The digital ecosystems have become increasingly complex and require a tailored approach for each organization to successfully implement DX for better business resilience, faster development and deployment cycles, reduced risk, and faster and better decision-making. Following is a list of some key areas where organizations have asked for our technical know-how and experience in bringing new and innovative ideas for Digital Transformation:

  1. Where to best apply automation to optimize business processes?

  2. How to secure systems from cyber threats from the demographic changes in work environments?

  3. How to secure data on edge for better and faster decisions?

  4. How to shorten “Time to Market” cycles?

  5. How to extract faster and more intelligent insights from historical and real-time data?

  6. How to optimize operations to keep the cost in check?

  7. Which applications are better suited for cloud migration, and which one are better fit for redesign and technology upgrade?

Digital Transformation can be done in a phased approach for better cost management and business alignment for maximum ROI.


The ideas mentioned above are meant as information to ease your organizational processes. However, if you would like a more detailed overview, do not hesitate to reach out to me at rizwan.khan@mac.com.


I have years of experience building Technology and providing Technology Due Diligence as a CTO, and I am available for fruitful discussions.

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